Returns and Exchanges
If for any reason you are not completely satisfied with your purchase let me know so we may resolve the matter to your satisfaction.
For Standard Returns for refunds of items in new perfect unused condition we ask that all returns be done within 30 days of purchase. Returns beyond 30 days will not be accepted with a Christmas exception. *Holiday/Christmas Exception for returns: All November and December Holiday purchases will have until January 15th to make returns as a customer courtesy.
- It is necessary to notify us via email requesting a RMA# prior to returning any merchandise to insure proper refunds. We will need your order number and date of purchase.
- Once approved be sure to include a copy of sales invoice with RMA# written on it, to insure proper credit.
- Please use the proper care and packing material when sending it back to avoid any damage.
- Buyer is responsible for cost of return shipping. All returns must have a tracking/confirmation number.
- We reserve the right to refuse any return without an RMA#.
- Once we receive the return a full refund will be issued within 5 business days.
For Damaged Merchandise Exchanges and Refunds we must be notified via email within 7 business days of delivery, include order number and date of purchase.
Send returns to: Angelynn's Jewelry Organizers, 2515 Rose Hill Rd, Whitewright, TX 75491
Lost Package: Notify us via email and include date of purchase and order number. We will track shipment. Once tracked and verified as lost a replacement shipment will be sent within 2 weeks after the expected delivery date to insure item is truly lost and not just a postal carrier delay.
Exchanges: We can not exchange items that have different model numbers. If you would like to exchange for a different item you will need to return purchased item for refund and then purchase the other item.
Our return policy is reasonable and we ask our customers to please abide by it.