Hourglass Jewelry Cleaning Kit
SHIPPING: Once payment has cleared purchases are processed and shipped within 1-3 business days. Once shipped using Continent US Continent Standard Delivery usually takes 3-7 business days. Priority Shipping delivery usually takes 1-3 days. Add 3 to 10 days for off Continent deliveries to both Standard and Priority.
International Priority usually takes 2-8 business days depending upon your hemisphere and local postal service and customs. Keep in mind there is a possibility of customs delays.
Once a package leaves my hands I no longer have any control over it. We do our absolute best to get your purchase to you as quickly and as safely as possible. I can not replace lost packages that have confirmation of delivery.
INTERNATIONAL VAT, DUTY or other TAXES: Angelynn's Jewelry Organizers is a Worldwide Retailer therefore merchandise purchased may be subject to International VAT or other taxes. Check your customs tax code to find out what additional costs will need to be paid before you purchase. Items legally have to be marked as merchandise. We do not charge, collect or pay your countries taxes. Taxes, if any, are the buyers responsibility. All online sellers can be audited for items marked as a gift if they suspect they were a US purchase. I am sorry but I can not mark as a gift even if requested.
If for any reason you are not completely satisfied with your purchase let me know so we may resolve the matter to your satisfaction.
For Standard Returns for refunds of items in new perfect unused condition we ask that all returns be done within 30 days of purchase. Returns beyond 30 days will not be accepted with a Christmas exception. *Holiday/Christmas Exception for returns: All November and December Holiday purchases will have until January 15th to make returns as a customer courtesy.
- It is necessary to notify us via email requesting a RMA# prior to returning any merchandise to insure proper refunds. We will need your order number and date of purchase.
- Once approved be sure to include a copy of sales invoice with RMA# written on it, to insure proper credit.
- Please use the proper care and packing material when sending it back to avoid any damage.
- Buyer is responsible for cost of return shipping. All returns must have a tracking/confirmation number.
- We reserve the right to refuse any return without an RMA#.
- Once we receive the return a full refund will be issued within 5 business days.
For Damaged Merchandise Exchanges and Refunds we must be notified via email within 7 business days of delivery, include order number and date of purchase.
Send returns to: Angelynn's Jewelry Organizers, 2515 Rose Hill Rd, Whitewright, TX 75491
Lost Package: Notify us via email and include date of purchase and order number. We will track shipment. Once tracked and verified as lost a replacement shipment will be sent within 2 weeks after the expected delivery date to insure item is truly lost and not just a postal carrier delay.
Exchanges: We can not exchange items that have different model numbers. If you would like to exchange for a different item you will need to return purchased item for refund and then purchase the other item.
Our return policy is reasonable and we ask our customers to please abide by it.
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1 Widemouth Hourglass
2 oz Jewelry Cleaner Concentrate
Plastic Jewelry Tweezers for easy removal of jewelry.
Solution may be used several times until it is cloudy or dirty, and then you can re-cycle it and use it again by filtering the solution through a paper coffee filter to remove the dirt.
- Put a coffee filter in a funnel and place the funnel over a large glass.
- Pour the solution from the hourglass through the filter.
- When the hourglass is empty, clean it out with warm water. After you clean it out with warm water you can use a little distilled white vinegar to wash out the hourglass, but be sure to rinse the hourglass thoroughly with clear water again before refilling with the filtered solution.
- When you place the solution back in the hourglass, you will need to add some refill solution to bring the level of the solution back up to the appropriate level.
- If the solution is unusually dirty, then you may prefer to pour it out, clean the hourglass, and refill with new solution.